One tap. One ticket.

Paper tickets,
made live.

Tap&Ticket replaces the paper collection ticket with a live digital one. Customers tap the Tap&Ticket stand when they drop an item off, then follow progress on their phone — no app, no form, nothing to keep hold of.

A customer tapping their phone on the Tap&Ticket stand at a shop counter

No app

The ticket opens straight in the phone's browser.

No forms

No sign-up, no email, no codes to type in.

No paper

Nothing to print, lose, or hunt for at collection.

Three steps, start to finish

The whole system is one tap at drop-off and one code at collection.

01

Tap

The customer taps their phone on the Tap&Ticket stand on your counter while you take in their item.

02

Live ticket

A digital ticket appears on their phone and updates itself as the job progresses.

03

Collect

They show their collection code, you hand the item over and close the job.

The Tap&Ticket stand uses built-in NFC technology. NFC stands for Near Field Communication — the same short-range contactless technology used when people tap a phone to pay. When a customer holds their phone close to the Tap&Ticket stand, their phone recognises a Tap&Ticket web link and displays it on screen. The customer taps the link to open their drop-off page.

See the full journey for customers and businesses

Built for

Repairs
Servicing
Dry cleaning
Alterations
Storage
Collections

Ready to set up your business?

Request access and we'll create your portal, owner account and pre-configured Tap&Ticket stand — usually within 3–5 working days.

Request access